Hey there! Remember the first time you bought a bike and how it felt? That’s the same excitement we had when starting CycleFeet. Back in the early days, our founder, Jake, would personally reply to every email—sometimes even at 2 AM! While we’ve grown a bit since then, that personal touch hasn’t faded. We still read every message, and yes, Jake still pops in occasionally to chat.
Got a question, suggestion, or just want to share your latest cycling adventure? We’re all ears. Honestly, some of our best product ideas came from customers like you. Here’s how to reach us:
Last month, Sarah from Portland suggested a tweak to our saddle design—and guess what? We’re prototyping it now! Whether it’s a tiny detail or a big idea, we genuinely want to hear it. Not sure if your note is "important enough"? Trust us, it is. Even a quick "Hey, love what you’re doing" makes our day.
P.S. Need help ASAP? Try our Live Chat during business hours. No bots, just real people who’d rather talk bikes than paperwork.
